UK & EEA Disclosures
The Card is issued in the EEA by Via Payments UAB, partnering with Moorwand Ltd, in the UK the by Moorwand Limited, in each case pursuant to a license by Mastercard International.
The card is issued by Via Payments UAB, partnering with Moorwand Ltd, pursuant to a license by Mastercard International held by Moorwand Ltd. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Via Payments UAB is authorized by Bank of Lithuania license number 16 for the issuing of electronic money and payment instruments. Moorwand Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900709) for the issuing of electronic money and payment instruments. Registered Office: Irongate House, 28-30 Dukes Place, London, EC3A 7LP, United Kingdom.
All communications should be sent to Moorwand Ltd, Irongate House, 28-30 Dukes Place, London, EC3A 7LP, United Kingdom.
To report a lost or stolen card, or to submit a complaint, click here.
Prime Trust Disclosures
USA Patriot Act
The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You will be asked to provide your name, address, date of birth, and Social Security Number which will allow us to identify you. “100% Approval” and “No one is Turned Down” is contingent upon successfully passing this mandatory identification confirmation.
Faster access to funds is based on comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically.
For questions, concerns, or complaints please contact [email protected] You can also follow up with your state or local Department of Financial Services for consumer information and financial regulation policies.
For New York residents, complainant may also bring his or her complaint to the attention of the Department of Financial Services via mail at One State Street, New York, NY 10004 or www.dfs.ny.gov.